VetLinkSQL Updates

Congratulations to our Winner!

Thank you all for your survey responses last month requesting your input regarding our project to upgrade VetLinkSQL's user interface (UI/UX project). Congratulations to our winner: Emma Howell from Macquarie Vetz Animal Centre! Please contact sales@cfl.co.nz to claim your prize.

New Business Reports

While there are numerous reports providing useful information based on grouping of products and services as well as grouping of patient species, they have been independent and singular in its analysis ability. If one is trying to gather information on say, Revenue from different areas of the business such as Dairy, Equine, Small Animal, and so on, but also cross-referenced to what product and services these revenues are being generated from, it becomes a little more difficult.

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Debtor Management Dashboard

Chasing late accounts can be tedious and time consuming, affecting staff productivity. The Veterinary Industry has specific needs as far as debtor management is concerned. There are usually on-time repeat customers with accounts such as farmers, and then there are those that are repeat offenders, and those that simply need to be reminded with follow-ups. Our new Debtor Management Dashboard with fully integrated communication tools solves this problem.

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Have You Switched to the New Client Portal?

Our brand new Client Portal with a matching free MyVet App for your business is available now. We have migrated the data for all existing clients already. Please email support@cfl.co.nz to obtain the new Client Portal link for your website.

Tips & Tricks

Turbocharge Your Online Booking Module (1 minute read)

When you are sending out your reminders, did you know that in your email or text reminder templates you are able to insert a mail-merge variable, that is, an encrypted clickable link to the Online Booking module...

Using Intelligent Notes Technology (5 minutes read)

An Intelligent note can be attached to a record and have what we call “attributes”. Attributes are basically features that one may want the note to perform at times throughout the program’s workflow...

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Integrated EFTPOS

Did you know that VetLinkSQL is fully integrated with two-way communications with the following EFTPOS equipment suppliers - Payment Express and Tyro.

EFTPOS integration will increase both speed and accuracy thereby helping avoid costly keying errors and reducing delays at your reception. For further information on this integration please email sales@cfl.co.nz.

Christmas Hours

We will be operating on reduced support levels during the Christmas and New Year holiday period. We recommend you schedule any planned procedures requiring support outside of the days we are closed. If you have specific needs for support over this period, please contact us on support@cfl.co.nz or simply complete our Support Request online form.

	Date	Support	After Hours
Thu	24 Dec 2020	Open	Open
Fri	25 Dec 2020	Closed	Closed
Mon	28 Dec 2020	Closed	Closed
Tue	29 Dec 2020	Open	Open
Wed	30 Dec 2020	Open	Open
Thu	31 Dec 2020	Open	Open
Fri	01 Jan 2021	Closed	Closed
Mon	04 Jan 2021	Closed	Closed
Tue	05 Jan 2021	Resume to normal	Resume to normal

Move to the Cloud

Over 1,200 VetLinkSQL V5 & V6 users have now been moved over to our Amazon Cloud environment. What are you waiting for? Please do not wait for your server to fail or get out of warranty before you decide. With a bit of planning, we can switch you virtually overnight with minimal disruption. With our cloud environment you have the following advantages:

High Security
All backups are taken care of with 7 days history
Never purchase a server again
All security & regular Microsoft Updates taken care of
Access on PCs, Macs, Thin Clients, iPads and Phones (Android & iOS)
On 24/7 so all Apps and Online Booking is very fast and smooth
High Speed Printing – you will be surprised!

Please subscribe all your staff

When you have staff changes, it is difficult for us to deliver important announcements, notifications, and of course newsletters. PLEASE enter ALL your staff’s email IDs, including Owners & Directors so they do not miss important announcements in future.

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LinkedIn & Facebook

We are often posting interesting information and case studies that could really assist your practice. This is the best way to keep up to date regarding VetLinkSQL. To opt-in please go to the following links and click on “Like” on Facebook and “Follow” on LinkedIn. Our CEO will be putting an interesting case study in the next few weeks so don’t forget to do it ASAP.